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IT Support and Managed IT Services in Limerick

Founded in 2012, Bluescope Technologies is an IT support company based in Eastlink Business Park, Limerick. We look after the IT for businesses in Limerick and throughout Ireland, so your team can get on with their work.

Most of our clients have a Managed Services Agreement: unlimited support, proactive monitoring and maintenance for a fixed monthly fee, with a 60-minute business critical SLA during business hours. If you only need help now and then, Bluescope Direct Support gives you a prepaid block of support hours, valid for 12 months.

We also provide managed cyber security, Microsoft 365, backup, networking, VoIP and websites, with support by phone, email, remotely or on site.

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Managed IT Services

Your outsourced IT team: unlimited support, proactive monitoring and maintenance for a fixed monthly fee, with a 60-minute business critical SLA during business hours.

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Ad Hoc IT Support

Prepaid IT support with no ongoing agreement. Packages start from 10 hours, valid for 12 months from the date of purchase.

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Managed Cyber Security

Endpoint protection, email security, web protection, backup and staff training, managed for you.

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Testimonials

Find out what our clients say

4.8

Based on 23 reviews

Michael P.

Have worked with BlueScope Technologies for multiple IT issues and their service is always prompt and extremely excellent. They get the job done.

Jeff T.

Absolute pleasure to work with, Bluescope had been managing our service at Marco Polo for 6 years and had always been very accommodating and professional. Would highly recommend to other businesses.

Retro B.

I have been using Blue Scope technologies for the last 7 years . I have always found that Ciaran and his team carried their work out to the highest standards with exceptional efficiency and going above and beyond my expectations always I would have no hesitation in recommending their services anyone.

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Frequently Asked Questions

Where are you based, and which areas do you cover?

We are based in Eastlink Business Park, Limerick, and support businesses throughout Ireland, remotely and on site. We also support clients further afield, remotely and, when a job needs it, on site by arrangement.

What is the difference between managed IT and ad hoc support?

A Managed Services Agreement covers unlimited support, proactive monitoring and maintenance for a fixed monthly fee. Bluescope Direct Support is a prepaid block of support hours with no ongoing agreement, valid for 12 months from the date of purchase.

How quickly do you respond?

On a Managed Services Agreement, we aim to respond to business critical issues within 60 minutes during business hours (Monday to Friday, 9am to 5pm) and within 8 hours outside business hours. Out-of-hours work is charged separately. Bluescope Direct Support includes an 8-hour business critical SLA.

Can you supply Microsoft 365 licences?

Yes. We supply Microsoft 365 Business Basic, Standard and Premium and most other Microsoft licences, and we can set them up and migrate your email and files.

Can you help protect my business from cyber attacks?

Yes. Our Managed Cyber Security range includes endpoint protection, email security, web protection, managed backup and security awareness training for your staff.