Privacy Policy

Bluescope Technologies Ltd.

Last updated: 4th March 2019


Bluescope Technologies Ltd. (“Bluescope Technologies”, “we”, “our” or “us”) considers the privacy and protection of its clients’ personal data to be of upmost importance. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data. This policy forms part of our Terms and Conditions of trading.

Through its dealings with you, Bluescope Technologies Ltd. (through its website www.scope.ie and generally) obtains information about you. By using this website and by submitting your personal information to us, you agree to the use of that information by us as set out in this policy. This policy supersedes any earlier version. Your continued use of the website constitutes your agreement to this policy and any updates.

For the purpose of the General Data Protection Regulation, the data controller is Bluescope Technologies Ltd. Limited, a company registered in Ireland under company number 510934. Our registered office is at 38 Bengal Terrace, Old Cork Road, Limerick, Ireland. Our VAT number is IE 9825648J.


Respecting your privacy

This policy sets out:

  • the kinds of personal information we collect and hold;
  • how we collect and hold it;
  • the purposes for which we collect, hold, use and disclose it;
  • your right to access and seek correction of it;
  • how you may complain about privacy matters; and
  • our sharing of your personal information overseas.

What kinds of personal information do we collect and hold?

The personal information we collect and hold is that which is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds:

  • your personal details such as your name, business name, addresses, telephone numbers, age and gender;

You generally have the option of not identifying yourself or of using a pseudonym when dealing with us. However, it is not possible where the law or a court order provides otherwise.


How do we collect and hold personal information?

Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when:

  • you communicate with us online;
  • you take part in our promotions, competitions, testimonials, surveys and focus groups; and
  • you deal with us in other ways involving a need for personal information to be provided such as when you make a lay-by, contact one of our call centres or bring a claim against us.

We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests.

When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”.


What are “cookies”?

“Cookies” are small pieces of information sent by a web server and stored by your browser on the hard drive of your computer, tablet or mobile phone so it can later be read back from that browser. This allows your browser to remember some specific information relating to your internet activity. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You can find information about how to do this for all the commonly used internet browsers on the website: http://www.aboutcookies.org/default.aspx. This website will also explain how you can delete cookies which are already stored on the hard drive of your computer, tablet or mobile phone.

Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example, from other suppliers who, in common with us, have a relationship with you.

Holding of personal information: Personal information we hold is generally stored in a computer database. These may be operated by us or by our service providers. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information. We use current industry standard security practices to operate our systems including this website. We use a minimum of a 256-bit digitally signed SSL certificate for security.


Cookies, Pixels, and Similar Technologies

We use cookies to store information, such as your personal preferences when you visit our site.

We also use third party advertisements to support our site. Some of these advertisers may use technology such as cookies when they advertise on our site, which also send these advertisers (such as Google through the Google AdSense program) information including the browser you used to visit our site. This is generally used for geotargeting purposes (e.g. showing Dublin real estate to someone in Dublin) or showing certain ads based on specific sites visited (e.g. showing electronic goods ads to someone who frequently visits electronics sites).

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings. However, this can affect how you are able to interact with our site as well as other websites.

Technologies like cookies, pixel tags (“pixels”), device or other identifiers and local storage (collectively, “Cookies and similar technologies”) are used to deliver, secure, and understand products, services, and ads, on and off our site.

We offer a range of products and services that involve the use of these technologies to reach you based on your activity on and off our site. We also use these technologies in other ways, such as for security purposes, to deliver and enable products and services, as well as to understand and measure products, services, and advertisements.

Our site utilises the Conversion Tracking Pixel service of Facebook Inc. This tool allows us to follow the actions of users after they are redirected to our site by clicking on a Facebook advertisement. The collected data remains anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under www.facebook.com/about/privacy/.  


Why do we collect, hold, use and disclose personal information?

When we collect, hold and use your personal information, we do so primarily to sell and promote our goods and services to you and to improve on the range of our offerings. For example:

  • to learn of your likely preferences so that we may promote our goods and services to you in a way which may be of most interest to you; and
  • to assist in investigating your complaints and enquiries.

We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. We may disclose your personal information:

  • within our business. Our primary business location is Ireland;
  • to service providers and suppliers who assist us in our day-to-day business operations;
  • in the event that we sell or buy any business or assets, including their goodwill, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if Bluescope Technologies or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to apply our terms and conditions and any other agreement with you.

When marketing to you, your personal information is only ever used or disclosed for Bluescope Technologies own purposes. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this.

We may de-identify your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping pattern.


How can you enquire about, access and correct your personal information?

Access: The General Data Protection Regulation (GDPR) gives you rights to access information held about you. Your right of access can be exercised in accordance with the Act. If you wish to access your personal information or have an enquiry about privacy, please contact our Data Protection Officer at: compliance@scope.ie.

Alternatively, you can write to us.

Before we provide you with access to your personal information we may require some proof of identity.

Correction: If you need to correct your personal information, please contact our Data Protection Officer at one of the above contact points.


How can you complain about our management of personal information?

If you wish to complain about a breach of the privacy rules that bind us, you may contact our Data Protection Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it.

We may discuss your complaint with our personnel and our service providers and others as appropriate.

Our Data Protection Officer will investigate the matter and attempt to resolve it in a timely way. Our Data Protection Officer will inform you in writing about the outcome of the investigation. If our Data Protection Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Data Protection Officer will inform you that your complaint may be referred to the Information Commissioner’s Office for further investigation and will provide you with the Information Commissioner’s Office’s contact details.


Data retention period

We only retain the personal information collected from a user for as long as a user’s account is active. Ad-hoc and/or Managed clients can find their data retention periods within their respective agreements. Personal information gathered from this website will be retained for a period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



We reserve the right to update this policy from time to time. When we do, we will display at least 2 weeks’ prior notice of the change on www.scope.ie and shall also revise the “Last updated” date of this policy.


Other privacy terms and limits of this policy

There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses.


More information

More information about privacy law and privacy principles is available from the Information Commissioner’s Office. The contact details of the Information Commissioner’s Office can be found at www.oic.gov.ie.



Other points on Privacy

Third Party Web Sites

Our Website may contain links to other Websites that are not operated by Bluescope Technologies. Bluescope Technologies is not responsible for the privacy practices of Websites that it does not operate so when you link to other websites you should read their privacy policies.