Privacy Policy

Version 2.0 Last updated: 5 October 2026

Bluescope Technologies Ltd. (“Bluescope Technologies”, “we”, “our” or “us”) considers the privacy and protection of its clients’ personal data to be of utmost importance. To ensure that you feel confident about providing us with your personal information when communicating with us and using our services, we outline below our practices in relation to the collection and use of personal data.

Through its dealings with you, Bluescope Technologies Ltd. (through its website www.scope.ie and generally) obtains information about you. This policy explains how we use that information. It is a transparency notice provided under Articles 13 and 14 of the GDPR. It is not a contract and does not require your agreement. This policy supersedes any earlier version.

For the purpose of the General Data Protection Regulation, the data controller is Bluescope Technologies Ltd., a company registered in Ireland under company number 510934. Our registered office is at Unit 62, Eastlink Business Park, Ballysimon Road, Limerick, V94 WC95. Our VAT number is IE9825648J.

What data do we collect?

Bluescope Technologies collects the following data:

• Identification and contact information, including name, business email address, telephone number, job title, and the name of the organisation you work for;
• The content of enquiries, messages, survey responses, and support requests you send us;
• Technical information about your visit to our website, including IP address, browser type, and pages viewed, as described in our Cookie Policy.

You generally have the option of not identifying yourself or of using a pseudonym when dealing with us. However, it is not possible where the law or a court order provides otherwise.

How do we collect your data?

You directly provide Bluescope Technologies with most of the data we collect. We collect data and process data when you:

• You communicate with us online, e.g. use of our online forms.
• Voluntarily complete a customer survey or provide feedback on any of our platforms or via email.
• You take part in our promotions or competitions.
• When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you, for example “cookies”.
• You deal with us in other ways involving a need for personal information to be provided or bring a claim against us.

How will we use your data?

Bluescope Technologies collects your data so that we can:

• To assist in investigating your enquiries and complaints.
• Manage your account.

When we act for a business customer

Where we deliver IT services, website hosting, backup, or security services to a business customer, we handle personal data on that customer’s instructions. In those cases the customer is the data controller and Bluescope Technologies is a data processor. That applies, for example, to data held in support tickets, device and security monitoring, email filtering, web filtering, backups, and systems we administer on a customer’s behalf.

This policy does not cover that processing. If you are an employee, client, or contact of one of our business customers and you want to know why your data is held, or you wish to exercise your data protection rights in respect of it, contact that organisation directly. They are responsible for answering you. If you contact us instead, we will pass your request to them and tell you that we have done so.

This policy covers the personal data for which Bluescope Technologies is itself the controller: enquiries made to us, our own account and billing records, our marketing, and visitors to this website.

How do we store your data?

Bluescope Technologies securely stores your data processed through our website on EU servers (based in Helsinki, Finland). Data transmitted to and from our website is encrypted in transit using TLS.

Any other information collected by Bluescope Technologies is stored within our Microsoft 365 account, with its servers stored in Dublin, Ireland. With Microsoft 365, data is encrypted at rest and in transit, using several strong encryption protocols, and technologies that include Transport Layer Security/Secure Sockets Layer (TLS/SSL), Internet Protocol Security (IPSec), and Advanced Encryption Standard (AES).

All information stored or sent from a Microsoft account is encrypted using the technologies mentioned above.

We only retain the personal information collected from a user for as long as a user’s account is active. Ad-hoc and/or Managed clients can find their data retention periods within their respective agreements. Personal information gathered from this website will be retained for 12 months or as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Marketing

Bluescope Technologies would like to send you information about products and services of ours that we think you might like. This would be performed through:

• Email marketing. If you have agreed to receive marketing via email, you may opt out at a later date.

You have the right at any time to stop Bluescope Technologies from contacting you for marketing purposes.

What are your data protection rights?

Bluescope Technologies would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of the personal data we hold about you. We do not charge for this. We may charge a reasonable administrative fee, or refuse to act on a request, only where a request is manifestly unfounded or excessive, as permitted by Article 12(5) of the GDPR.

The right to rectification – You have the right to request that Bluescope Technologies correct any information you believe is inaccurate. You also have the right to request Bluescope Technologies to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Bluescope Technologies erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Bluescope Technologies restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Bluescope Technologies’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Bluescope Technologies transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent – Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing we carried out before you withdrew it.

Automated decision-making – We do not make decisions about you based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.

We will respond within one month of receiving your request. Where a request is complex, or where you have made a number of requests, we may extend that period by up to two further months. If we do, we will tell you within the first month and explain why. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: +353 (61) 513290

Or write to us: Unit 62, Eastlink Business Park, Ballysimon Road, Limerick, V94 WC95.

Privacy policies of other websites

The Bluescope Technologies website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Bluescope Technologies keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 October 2026.

How to contact us

If you have any questions about Bluescope Technologies’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: +353 (61) 513290

Or write to us at: Unit 62, Eastlink Business Park, Ballysimon Road, Limerick, V94 WC95

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that Bluescope Technologies has not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Data Protection Commission, Ireland’s supervisory authority for data protection.

Online: https://forms.dataprotection.ie/contact (opens in a new tab)

Post: Data Protection Commission, 6 Pembroke Row, Dublin 2, D02 X963, Ireland

Telephone: (01) 765 01 00 or 1800 437 737

The Data Protection Commission does not accept complaints by telephone. Complaints must be submitted in writing.

For more information, please see our Cookie Policy.