BDS vs. Managed Services

Bluescope Technologies is a leading provider of IT Services to businesses of all sizes in a wide range of industries. We offer tailored IT solutions to suit every business’s growing needs at affordable prices.

Two of the primary services we offer include Bluescope Direct Support (BDS) and Managed Services.

  • Bluescope Direct Support (BDS) is essentially a prepaid block of hours that can be used against a number of support services.
  • Managed Services is when Bluescope would assume responsibility over your business’s IT infrastructure for a fixed monthly/annual fee. In essence, it’s like having an in-house IT department but without the exponential cost of hiring an entire IT department.

Which is the best fit for you business?

Bluescope Direct Support (BDS)

BDS is a good option for businesses who meet the following criteria:

  • Small businesses that don’t require regular IT support
  • Aim to keep costs low
  • Assurance that if you do require IT support, it is available to you
  • Infrequent IT support such as fixing printers, emails, website administration
  • Periodic IT and security checkups, where necessary

Pricing for BDS starts at €400 (excl. VAT) and includes 10 prepaid hours of IT support. Our BDS packages are valid for 1 year from date of purchase.

Managed Services

Managed Services is suited to businesses who meet the following criteria:

  • SMB’s where IT support may be required at any time
  • Require the equivalent of an in-house IT professional
  • Regular maintenance of company IT, including hardware and software
  • Website administration
  • 60-minute business critical SLA, available 24/7

The fixed monthly fee for Managed Services is calculated by how many users there are in a business or organisation, and how many computers, servers, and devices will need to be managed.

There are many great benefits to each IT support option. If you would like to discuss which option is best suited to your business, please contact us and a member of our team would be happy to set up a free consultation.