Have you ever needed IT support in some shape or form, without the substantial cost?
What if you could avail of a range of IT support services for a once-off payment as low as €400? (Excl. VAT)
We offer ad hoc IT support via our Bluescope Direct Support (BDS) packages. BDS is essentially a prepaid block of hours dedicated to IT support, giving you the support you need for when you actually need it. With each block of hours purchased, you can rest easy knowing that IT support is just a click or call away.
Our BDS packages are valid for 1 year from date of purchase, which means you can use your hours whenever and however you choose!
Avail of all the below services for a once-off payment of €400 (Excl. VAT). For this all-inclusive price you will be provided with 10-hours of prepaid IT support.
Remote support and troubleshooting
IT consulting
On-site support, where requested
Content updates
Regular backups of company website
Availability monitoring
User and mailbox management
Troubleshooting, where applicable
Managed Group security hierarchy
Availability monitoring*
24×7 checks and vulnerability checks*
Third-party software support
Troubleshooting, where applicable
Availability monitoring*
24×7 safety and vulnerability checks*
Third-party software support
Troubleshooting, where applicable
We offer a business critical SLA response of 60 minutes
Advanced troubleshooting and configuration (printers, scanners, network infrastructure/WiFi)
And more…
*Installation of Bluescope Agent required; additional Agent maintenance fee of €6.00 per workstation and €120.00 per server and/or virtual machine, per annum, payable in advance of Agent deployment.
Contact us today to purchase your first BDS block of 10 hours for only €400
Bluescope Managed Products provide you with a range of IT solutions that are essential to every business. All products can be remotely deployed and installed in a matter of minutes.
All Managed Products are available on a 30-day rolling contract and can be amended each month as your business sees fit.
