Have you ever needed IT support in some shape or form, without the substantial cost? Sometimes, all you need is a bit of help, exactly when it’s needed.
What if you could access a variety of Ad Hoc IT support services for a one-time payment, with no ongoing obligations?
We offer ad hoc IT support via our Bluescope Direct Support (BDS) packages. BDS is essentially a prepaid block of hours dedicated to IT support, giving you the support you need for when you actually need it. With each block of hours purchased, you can rest easy knowing that IT support is just a click or call away.
Our BDS packages are valid for 1 year from the date of purchase, giving you the freedom to use your hours however and whenever you choose.
Ad Hoc IT Support (Bluescope Direct Support) gives you the support you need, when you need it. Alternatively, our Managed IT Services address issues before they arise by means of remote monitoring and management. Managed IT Services takes care of device updates, patches, security vulnerabilities, and much more.
All of the below services are available for a once-off payment. Packages start from 10-hours of prepaid IT support and all hours are valid for one year from date of purchase.
Remote support and troubleshooting
IT consulting
On-site support, where requested
User and mailbox management
Troubleshooting, where applicable
Managed Group security hierarchy
Third-party software support
Troubleshooting, where applicable
Third-party software support
Troubleshooting, where applicable
BDS offers you a business critical SLA of 2 hours.
Did you know that our Managed IT Services offers your business with a 60-minute business critical SLA?
Contact us today to purchase your first block of hours
Fill out our short online form with your details to get a quick quote today
Bluescope Managed Security provide you with a range of IT solutions that are essential to every business. All products can be remotely deployed and installed in a matter of minutes.
All Managed Security products are available on an annual contract and a 30-day rolling contract thereafter.
